The second-hand marketplace Members Express Anger About Sizing Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Social Media Reaction
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification than originally posted because of the remapping.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to check their listings and manually change the size if necessary, resulting in member annoyance.
Measurement Approach Modifications
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.